924 E 162nd St
South Holland, IL 60473



2016 April SHBA Networking Luncheon Summary

Leadership Can Be Learned

April 28, 2016


Leadership can be learned!  That is one of the many “nuggets” that the members and guests who attended the South Holland Business Association’s (SHBA) monthly networking luncheon on April 28, 2016 received.


Energetic conversation filled the room as people exchanged pleasantries and business cards during the networking portion of the luncheon.  The atmosphere was enhanced by the delectable assortment of sandwiches, chips, and cookies catered by Jimmy John’s in South Holland and sponsored by our April lunch sponsor, Illiana Financial.


Although the socializing was satisfying and food was fulfilling, the real “meat” of the event was the dynamic and engaging presentation by Lee Ann Piano.  Ms. Piano is a motivational leader for keynotes, workshops and seminars.  She draws from over 28 years of professional experience, and she has a unique set of skills and insights that relate powerfully to audiences.  Her recent certification as a John Maxwell leadership speaker, coach and trainer has increased her effectiveness in developing mid-level managers and those looking to move into a leadership position.  She is also the author of the book, Go for It.


Ms. Piano captivated us by sharing these leadership success tips and takeaways:

  • “Everything rises and falls on leadership!” – John C. Maxwell
  •  Excellence is moving in the direction of improvement.
  • The “Core Four” of Leadership

o   Character, Integrity, and Credibility – Leaders take action based on their values, not based on their emotions; Don’t allow another person’s weaknesses to compromise your values; Vision is the greatest value that leaders live by.

o   Coaching and Delegating – Performance is measured, but potential is discovered.  Coaching is about discovery and creating greater awareness and accountability in those that you lead; Believe, teach, know, and trust your staff; Don’t babysit – EMPOWER!

o   Assertiveness – Use tact and skill to confront an issue in a diplomatic manner; Caution:  Behavior permitted is behavior repeated; If people are demonstrating bad behavior ask them to change.

o   Motivation – Keep growing and learning; Find at least one aspect of your business/job that you are passionate about doing.

  • The Four Personality Styles and Motivators

o   Thinkers – Detailed-oriented; Motivated by process.

o   Directors – Delegators; Motivated by results.

o   Socializers – Love to have fun; Motivated by a vision.

o   Relators – Love routine; Motivated by consistency and communication.

  • Our ability to work interdependently is how we get the best results.
  • Resources:

o   The Psychology of Achievement by Brian Tracy

o   Assertive Communication Skills for Professionals by Carol Price

o   Developing the Leader Within You by John Maxwell

For more information about Ms. Piano and the services that she offers, visit her website at, email her at or call her at 708-218-2266.

Submitted by Cassandra Griffin, SHBA Board Member

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